Case study
Supplier invoices without the printing, scanning and six hand-offs
Hunters handled 250 to 300 supplier invoices a week largely on paper: printed, scanned twice and passed through six people. After a discovery session on the process, we proposed adapting an invoice platform we already had, rather than a bespoke build, so the investment could pay back within 12 months.
2021
What we built
- Adapted from an existing Gigabyte system
- Tailored to Hunters' invoice workflow
- Offered as a service, not a bespoke build
- New features shared across customers
The challenge
Invoices arrived digitally but were printed and scanned twice on their way through the workflow, passing through six people's hands. Utility bills ran separately and were paid by cheque. Hunters wanted technology to cut the cost of the process and improve its service to customers.
What we did
- February 2021 — a discovery session focused on how supplier invoices move through the business
- An existing Gigabyte system proposed for adaptation to Hunters' workflow, offered as a shared platform rather than a one-off build
What we built
A shared invoice-processing platform, tailored to Hunters' workflow and run as a service, so Hunters gains the features added for other customers over time.
The result
The approach gives Hunters a route off paper without paying for a bespoke system alone, aimed at a return within 12 months and improving as other customers use the platform.